Terms of service

Terms of Service

Last updated: January 9, 2026

Agreement to Terms

By accessing or using the Desiccant Direct website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Products and Services

Desiccant Direct provides silica gel packets and moisture control products for commercial and industrial use. All products are sold "as-is" and are intended for moisture absorption purposes. Product specifications, including weight and absorption capacity, are approximate and may vary slightly between batches.

Orders and Pricing

All orders are subject to acceptance and availability. Prices are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment Terms

Payment is due at the time of purchase for standard orders. For approved business accounts, net-30 payment terms may be available upon request and credit approval. We accept major credit cards and bank transfers. All payments must be made in US dollars.

Shipping and Delivery

We ship from US warehouses and strive to process orders within 1-2 business days. Delivery times vary based on shipping method selected and destination. Risk of loss and title for all products pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.

Product Use and Safety

Our desiccant products are designed for moisture control and are not intended for human or animal consumption. Keep out of reach of children and pets. Users are responsible for determining the suitability of our products for their intended application. Always refer to the Safety Data Sheet (SDS) for proper handling and disposal information.

Limitation of Liability

To the maximum extent permitted by law, Desiccant Direct shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our total liability shall not exceed the amount paid for the products giving rise to the claim.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Desiccant Direct or its content suppliers and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Privacy

Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in our Privacy Policy.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms or your use of our services shall be resolved in the courts of competent jurisdiction.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services after any changes constitutes acceptance of the new terms.

Contact Us

If you have any questions about these Terms of Service, please contact us at:

  • Email: sales@desiccantdirect.com
  • Phone: (555) 123-4567